Program NekPolitika povraćaja sredstava
Kako zatražiti povraćaj uplate za Program Nek i otkazati buduću obnovu pretplate.
Verzija 1.1 · ažurirano: 9. septembar 2026.
Trenutno je dostupna probna naplata. Probne transakcije ne terete stvarno sredstvo plaćanja. Pravila u nastavku odnose se na stvarne uplate kada se aktivira plaćena usluga.
1. Primena i pravo na povraćaj
Uslugu Program Nek pruža Maksim Malbaša. Ova politika objašnjava postupak za plaćene pretplate uz Uslove korišćenja; ne umanjuje prava iz prihvaćene porudžbine ili obaveznih propisa.
Prema Paddle pravilima o povraćaju, zahtev za diskrecioni povraćaj podnosi se u roku od 14 dana od uplate, uključujući obnovu. Zahtev se pojedinačno razmatra; ovaj rok nije garancija povraćaja. Primenljiva zakonska prava ostaju zaštićena i mogu imati druge rokove.
2. Kako poslati zahtev
- Otvorite paddle.net i izaberite opciju za zahtev za povraćaj.
- Pripremite podatke o kupovini navedene ispod i jasno naznačite da tražite povraćaj. Ako želite i da zaustavite naredne naplate, navedite da tražite otkazivanje obnove.
- Sačuvajte potvrdu zahteva i prepisku radi praćenja. Ako zapnete na bilo kom koraku, pišite na [email protected].
Navedite e-adresu korišćenu pri kupovini, broj transakcije ili računa, datum i iznos i kratak opis zahteva. Za tehnički problem navedite funkciju i vreme problema. Ne šaljite lozinke, pune brojeve kartica ili podatke klijenata agencije. Ako nemate broj transakcije, javite se sa dostupnim podacima.
Ako usluga nije dostupna, ne radi kako je opisana ili sumnjate na duplu naplatu, opišite problem našoj podršci kako bismo pomogli da se utvrde činjenice i odgovarajuće rešenje. Ako problem ostane nerešen, prosledite Paddle podršci opis i prethodnu prepisku. Ne čekajte završetak tehničke podrške ako bi time istekao rok za podnošenje zahteva.
3. Otkazivanje i pristup
Otkazivanje buduće obnove i povraćaj već plaćenog iznosa su odvojeni zahtevi. Otkazivanje samo po sebi ne odobrava povraćaj za neiskorišćeni deo meseca. Obnovu otkažite preko veze u Paddle potvrdi kupovine ili Paddle podrške pre naredne naplate. Po pravilu, pristup traje do kraja važećeg plaćenog perioda.
Paddle pravila predviđaju prestanak pristupa usluzi za koju je odobren povraćaj. Izvoz i čuvanje podataka uređeni su Uslovima korišćenja i Politikom privatnosti. Pre prestanka pristupa preuzmite potrebne izvoze. Ako je pristup već obustavljen, ovlašćeni predstavnik agencije može zatražiti pomoć sa izvozom ili vraćanjem podataka preko podrške.
4. Obrada i kontakt
Paddle navodi obradu u roku od 14 dana od odobrenja, uz povraćaj na prvobitno sredstvo plaćanja kada je moguće. Prikaz na računu može potrajati dodatno, u zavisnosti od banke ili pružaoca plaćanja. Ako uplata ne stigne u naznačenom roku, javite se Paddle podršci sa potvrdom povraćaja.
Kontakt za uslugu: Maksim Malbaša · [email protected]. Ova politika ne menja retroaktivno već nastala prava.
Refund Policy
How to request a refund for Program Nek and cancel future subscription renewals.
Version 1.1 · updated: 9 September 2026.
Checkout is currently in test mode. Test transactions do not charge a real payment method. The rules below apply to actual payments when the paid service becomes available.
1. Scope and refund eligibility
Program Nek is provided by Maksim Malbaša. This policy explains the process for paid subscriptions alongside our Terms of Service; it does not reduce rights under an accepted order or mandatory law.
Under Paddle’s Refund Policy, discretionary refund requests must be submitted within 14 days of payment, including renewal payments. Requests are reviewed individually; this window is not a refund guarantee. Applicable statutory rights remain protected and may have different deadlines.
2. How to submit a request
- Open paddle.net and select the refund request option.
- Prepare the purchase details below and clearly state that you are requesting a refund. If you also want to stop future charges, state that you want to cancel renewal.
- Keep the request confirmation and correspondence for follow-up. If you get stuck at any step, email [email protected].
Include your purchase email, transaction or receipt number, date and amount, and a brief description of your request. For a technical issue, identify the feature and when the problem occurred. Do not send passwords, full card numbers or agency client data. If you do not have a transaction number, contact us with the details available.
If the service is unavailable, does not work as described or appears to have been billed twice, describe the problem to our support team so we can help establish the facts and an appropriate remedy. If it remains unresolved, send Paddle Support the details and earlier correspondence. Do not wait for troubleshooting to finish if that would cause you to miss a refund request deadline.
3. Cancellation and access
Cancelling future renewal and refunding a previous payment are separate requests. Cancellation alone does not approve a refund for the unused part of a month. Cancel renewal through the link in your Paddle purchase confirmation or Paddle Support before the next charge. Access normally continues until the end of the valid paid period.
Paddle’s policy provides for access to the refunded service to end. Data exports and retention are governed by our Terms of Service and Privacy Policy. Download the exports you need before access ends. If access has already been suspended, an authorized agency representative can contact support for help exporting or returning data.
4. Processing and contact
Paddle states that approved refunds are processed within 14 days, using the original payment method where possible. Your bank or payment provider may take additional time to show the funds. If the refund has not arrived within the advised timeframe, contact Paddle Support with your refund confirmation.
Service contact: Maksim Malbaša · [email protected]. This policy does not retroactively change rights that have already arisen.